Helen Fairburn
Counsellor in York

Privacy Notice

This policy describes how privacy of your data is handled on the www.wellnesstherapyyork.co.uk website.

Our Contact Details 

Name:                     Helen Fairburn
Email Address:       helen@wellnesstherapyyork.co.uk
Phone Number:       07969089311
Website Address:   www.wellnesstherapyyork.co.uk

Under the General Data Protection Regulation (GDPR), the lawful bases I rely on for processing your information is through your consent.

The personal information you provide through forms on this website or through emailing me is collected and used to provide you with a service. This includes contacting you to make an appointment and to ensure your safety when providing a counselling service. I store all your personal information securely and keep it confidential. I will not sell or pass on your information to third parties. I will not contact you for other purposes.  If I provide you with a service, I will keep records for 5 years from the date of our final session in accordance with my insurance requirements. 

While I take all reasonable steps to protect your data, digital services supplied by third party providers (including and not limited to website, phone, email and video-conferencing), are not within my control. I cannot be held liable, responsible or accountable for data breaches attributable to third party providers.

 ​Your Data Protection Rights

You have various rights in respect of the personal information I hold about you.  These rights include:

·       The right to ask for copies of your personal information.

·       The right to ask me to rectify or complete personal information you think is inaccurate or incomplete.

·       The right to ask me to erase your personal information in certain circumstances.

·       The right to ask me to restrict the processing of your personal information in certain circumstances.

·       The right to object to the processing of your personal information in certain circumstances.

·       The right to ask that I transfer the personal information you have given me to another organisation, or to you, in certain circumstances.

If you wish to exercise any of these rights you can do so by emailing me at: helen@wellnesstherapyyork.co.uk. You are not required to pay any charge for exercising your rights. If you make a request I have one month to respond to you.

Complaints

If you have any concerns about our use of your personal information, please let me know so that I can investigate your concerns with you. You can also complain to the ICO if you are unhappy with how I have used your data:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk