Helen Fairburn
Counsellor in York

Crisis Support Options

Signs of crisis may be feelings of severe distress such as difficult or intrusive thoughts about wanting to harm yourself. In this case you may need more immediate support than I am able to offer.  Please consider contacting the NHS Crisis team on 08000516171.

Other options for you to consider include:

  • Contacting your GP surgery and ask for an emergency telephone appointment or My G.P Out of Hour’s Service on 03301230938.
  • Contacting NHS 111 (England) or, if you need urgent medical attention, going to any Accident & Emergency (A&E) department or calling 999 and ask for an ambulance to take you to A&E.
  • Calling Samaritans on 116 123 or email jo@samaritans.org – they're always open and are there to listen.
  • Texting SHOUT on 85258 which is free confidential support 24/07. Their website at https://www.crisistextline.uk/ provides information on how this works.
  • Calling HopelineUK on 0800 0684141 or email pat@papyrus-uk.org or text 07860039967 – they specifically support young people and are available 10 am to 10 pm weekdays and 2 pm to 10 pm weekends & bank holidays.  https://papyrus-uk.org/
  • If you are a York resident, calling The Haven on 07483303061 / 07484061695 or email them at: haven.mhm@nhs.net – they are available every evening between 6 pm & 11  (Calls monitored 6-10pm weekdays, 12-10pm weekends, emails monitored daily)
  • Using the Staying Alive App – this is a useful resource for keeping on your phone where you can access useful information if you are feeling unsafe: https://www.prevent-suicide.org.uk/find-help-now/stay-alive-app/